Late changes
Requests to change a flower order within 24 hours are reviewed individually, depending on the preparation stage, seasonal flower availability, and whether the arrangement can still be adjusted.
Flower order updates
Order changes and rescheduling
Please provide at least 24 hours of notice when possible
Early notice gives our team more time to review seasonal flower availability, adjust arrangement details, and discuss a suitable alternative for your order.
- 1 Contact Maison Bloom by phone or email.
- 2 Provide your order details and explain which flowers, arrangement features, or timing need to change.
- 3 Confirm the revised order details and timing directly with our team.
Order collection or delivery details
Please ensure the collection or delivery arrangements are clear at the agreed time. If the recipient, delivery details, or collection plans change, our team will discuss any necessary adjustments before proceeding.
Unexpected circumstances
If an urgent situation affects your flower order or planned collection, contact Maison Bloom as soon as possible so we can review the available options and discuss a suitable alternative.
Seasonal flower availability
Seasonal changes or limited availability may affect specific flowers and arrangement designs. We will discuss suitable alternatives with you and agree on an updated floral arrangement when necessary.